SANGAM AUTOS : Ghaziabad, Uttar Pradesh

Mujhe clasic Leni hai ushki details chahiye

Sir maine apke yha se up14ea 9602 classic bullut Li thi kisi Karan se mer kuchh mahine ki emi nhi de paya me ab kist dena chahta hu meri emi kis company se fince he muje bataye mere number change he isliye mere pass detail nhi he app muje loan account number de aur jis company se loan hua he company ka naam btaye

First of all if someone is planning to buy a Royal Enfield, please reconsider!
Priced at an average of 1.5 lac rupees, this motorcycle is just not worth it.

I own a Classic 350 2014 model which recently clocked 20k kilometres.

First things first, the quality of Royal Enfield bikes is cheap. My bike had only run 8k kms when the crank started making noise. Although the bike was still in warranty, the service centre -Sangam Enfield refused to acknowledge the noise saying it was usual bullet sound.

Second biggest flaw is the after sales service. Royal Enfield company is only interested in selling new bikes, they don't care about the service. I have spoken to very senior people in the management of this company and trust me, they don't give a damn.

The spare parts are expensive and they wear out easily. My sprag clutch assembly wore out at 10k kms and it cost me 5000 rupees.

I saw the real face of the company when i gave my bike for repair after an accident in August 2017.
They took 35 days to repair my bike, which could have been genuinely done within maximum 7 days.

Firstly, the service centre Sangam Enfield Sahibabad Ghaziabad Uttar Pradesh was annoyed because I called the insurance company myself so they couldn't get their surveyer.
Therefore, they gave an exaggerated estimate of Rs. 42000/-

Just imagine an estimate of 42k in a bike that costs 1.5L brand new. Moreover the final bill amount was Rs. 28000/-

They completely destroyed my bike in those 35 days. The bike was manhandled using hammers, there were dents all over the battery box, filter box, handle. There were deep scratches, paint chipped off from headlight, tank.

In the due course my battery also went dead. Upon confronting the Sangam Enfield Sahibabad owner, manager and few other employees, they were so ignorant that they point blankly refused to even acknowledge their mistakes.

I spoke to the customer support, the area service manager and other top officials of the company as well but it's all useless.

My advice, don't buy this bike. It's just selling because there's no competition in its segment. Their R&D incompetent, the after sales is pathetic. The other universal cons are all over the internet (vibrations, power, brakes, tyres).